酒店餐饮总监 面议

工作职责：

• 制定和审核所有餐饮部下属各餐厅，酒吧，宴会部门的运营政策和服务标准
• 审核所有餐饮部的价格，食品饮品物品的采购渠道，食品和饮料销售，以及库存情况
• 保持高质量的食品及饮品服务，确保客人满意度的持续提升
• 关注下属各部门的食品及饮品成本的控制
• 制定餐饮部年度经营预算
• 以餐饮部下属各餐厅及酒吧经理的KPI为基准，进行定期的考核和评估
• 确保整个部门的所有许可证都能得到及时更新和批复
• 监督所有下属部门的卫生和安全问题并及时处理
• 确保部门培训计划覆盖所有厨房员工和一线服务人员，所有SOP和任务细则分解都到位，并得到及时更新
• 了解当地市场的竞争状态，并与行政总厨密切合作，进行季节性促销活动，以增加部门的销售总额和部门利润
• 始终建立和维护良好的职工关系，并在部门内制定员工发展计划

职位要求：

• 大专或以上学历
• 10年以上酒店餐饮部管理工作经历，3年以上五星级酒店餐饮总监的工作经验，熟悉高星级大体量酒店餐饮部的管理实务
• 英语口语及书写均流利，并有良好的中文表达能力
• 具有较强的沟通、协调和管理能力
• 有上海市及周边区域的工作经验

Role of Director of Food & Beverage

• Determine and review operational policies and service standards for all Food & Beverage outlets;
• Review price, sources of supply, Food & Beverage sales, trends and inventories for all F&B outlets;
• Maintain top quality food, beverages and services with high guest satisfaction; 
• Focus on food and beverage costs control for each section within the department;
• Establish Food & Beverage Division Annual Operating Budget;
• Follow through Outlets Manager’s KPI with periodical review and appraisal; 
• Ensure all licenses for the entire department are approved and updated;
• Oversee all department Hygiene and Safety issues and handle them in timely manner;
• Ensure that training programs are available for all kitchen staff and service staff, with all SOPs, Task Breakdowns in place and updated; 
• Aware the local competition and work closely with the Executive Chef to have seasonal promotions to increase the departmental gross sales and profit;
• Always establish and maintain effective employee relations, and always have Employee Development Program within the Department.

Requirements：

• College degree or above
• Over 10 years’ experience in hotel Food & Beverage management and 3 years’ experience as Director of Food & Beverage in large scale 5-star hotel
• Fluency in English speaking and writing, and good capability of Chinese
• With strong capability of communication, coordination and management
• Working experiences in Shanghai and/ or Southeast China is preferred.