酒店总经理 面议

酒店总经理工作职责：

• 作为酒店盈收的首席战略引领者，酒店总经理将全面负责酒店运营、人力资源、财务支持、市场营销、收益管理、客户满意度及员工满意度等工作，完成管理集团和业主对投资回报的期许和要求；
• 落实优质服务理念和产品品质，不断超越客户期许，最大限度实现利润的增长和市场份额的占有率；
• 带领酒店管理团队落实集团战略目标，同时为每位团队成员的职业发展给出有效的指导；
• 能带领团队在产品及服务方面有持续创新的能力；
• 传递品牌文化，激励业绩突破，亲自制定并参与到酒店的营销计划和行动中，做出表率；
• 善于沟通。与业主、当地职能部门建立稳固的良好关系，确保集团和业主目标的达成。
• 持续的学习能力与创新能力。

职位要求：

• 大学本科及以上学历毕业
• 8年以上酒店全面管理经验，从业背景要求但不限于运营、 财务、市场营销或其它
• 英语书写及口语流利
• 有上海市及周边区域工作经验·  有上海市及周边区域工作经验

Role of Hotel General Manager:

• To be the strategic player, lead the team to achieve performance in Operations, HR, Finance, Sales & Marketing, Revenue Management, Guest Satisfaction & Staff Satisfaction and more; fill up the goals and expectations from the Management company and owner.
• Materialize the brand concept, exceed the guest’s expectation and achieve revenue growth and higher market share.
• Enhance the innovative capability to produce the best products and services in the market
• Set up strategic plan for the team and lead them to success with outstanding leadership, guidance and communication.
• Build excellent rapport with owner, owner representative and government departments, maintain effective bridge between owner and the management group, accelerate a better working relationship.

Requirement：

• At least a university degree holder
• Minimum 8 years hotel management experience
• Professional English in writing and speaking.
• Experience in Shanghai and/ or Eastern China region preferred.