API Optimisation Manager China 面议

Job Responsibilities

• API Optimization: Leverage a data-driven approach to analyse and monitor API performance. Identify areas of improvement to optimize API usage, ensuring partners are utilizing our APIs effectively to drive growth and engagement.
• Cross-Functional Collaboration: Collaborate with commercial, technical, and product teams to enhance the API product offering, ensuring it meets partner needs and supports RateHawks' overall strategic objectives.
• Technical Troubleshooting: Provide technical support to partners regarding API usage, and collaborate with our technical teams to resolve any API-related issues that may arise.
• Business Development: Identify and pursue opportunities to expand our API partner base, driving increased revenue and expanding our market presence.
• Partner Training: Conduct API workshops and training sessions to educate partners on how to maximize the value they get from our APIs.

Key Qualifications

• Relevant experience: Ideally, 2-5 years experience in the travel industry, review and monitoring of the technical performance of the API connections. Specialized in managing the onboarding of API connected customers; acting as a mid point between IT and the commercial team to manage technical problem; analysis of technical performance, error rate, traffic and look to book ratio, in order to detect possible areas of improvement.
• Personal skills: Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer, used to data-driven decision-making.
• International mindset: Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Language knowledge: Fluent in English, Mandarin. other languages as a plus.