Senior Account Manager, Asia 20-35k · 13薪 本周活跃

As the Head of Partnership, Asia,
Remote work is acceptable.
Base locations can be selected: Singapore, Hong Kong（China）, Beijing，ShangHai, Thailand.

Build and progressively expand the portfolio of local business partners in the respective market territories. Ensuring our partnerships' success and build strong, working relationships with both supplier and demand channel partners. You are a true market development leader who has a broad network of connections in the travel industry, keen sense of the pulse of the industry, passion to be successful, and sense of opportunity.

Your mission:

Business Development: Develop market strategies to build a network of business partnerships with key players in the Asian travel industry. Identify market opportunities, winning new business and establishing strong successful partnerships. In particular, B2B and B2C travel partners, Online Travel Agencies, Travel content suppliers, Airlines etc

Coordination: Work closely with various functions in the company – customer operations and optimisation of the share of partners business; supplier operations to improve efficiency in partnerships and output; customer services to drive satisfaction and repeat business; finance to ensure accurate payment and minimize risk.

Detail Role & Responsibilities

Review customer dashboard and recent performance, identifying key topics, opportunities and issues for internal and external engagement and discussions

Regular engagement with external stakeholders and stakeholder groups to align progress and expectations. Manage customer performance and deliverables such as volumetric targets, aligned goal completion. Build strong professional relationships based on shared goals and benefits

Actively participate in urgent issue resolution, in particular responsible to managing external stakeholders expectations, with aim to minimise issue escalation and losses, facilitating resolution as the key point of contact and 1st escalation