- Understand the overall market including strengths and weaknesses, supply and demand etc. and identify business to achieve personal revenue goals.
- Help to determine promotional price and strategy to maximize sales outcome for nake Retreats, also using negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Increase market awareness through different channels for naked Retreats.
- Responsible for sending generic quotations and tailor-made itineraries for corporate groups. Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Attend presentation, meeting and networking events to represent naked Retreats and generate exposure and leads in order to expand business development portfolio and responsible for monthly updating of the corporate database.
- Actively generate leads for corporate events through proactive and aggressive sales actions such as sales plans and cold calls etc as well as build, maintain and manage relationships with corporate guests.
- Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provide excellent customer service consistent with the daily service basics of naked standard.
- Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.